One of the costliest purchases a consumer makes is buying a new vehicle. Many in California have gone through the frustration and uncertainty of owning a used car, often dealing with expensive repairs while still paying on a car loan. To avoid this, they study their options and purchase a new vehicle, assuming it will be reliable. Unfortunately, some find themselves facing lemon law issues nonetheless.
Investigating the reliability of a new car includes reading reports and reviews from consumer advocates. Recently Consumer Reports released its list of the most and least-reliable new car models. The criteria with which new vehicles are judged includes the number of issues consumers and researchers have had with the vehicle over the past year. While Lexus, Mazda and Toyota have put out fairly reliable vehicles this year, consumers are frustrated with the problems they have after purchasing Tesla, Volvo or Cadillac cars.
The most common problems include electronic systems, powertrain parts and transmissions. However, a car owner who must make frequent returns to the dealership for seemingly minor problems like missing bolts or door handle issues can become just as frustrated. Consumer advocates warn that the more technology involved in building a car, the more complex the repairs will be. What used to be a simple engine repair now involves intricate computer components.
As car makers experiment with these technologies, car owners may find newer models will have more problems. They may have to seek multiple repairs for the same issue until mechanics and technicians learn what is causing the trouble. At some point, a car owner’s frustration may lead him or her to invoke rights protected under California’s lemon law. An experienced attorney can provide guidance in taking this step.